Shipping & Returns
Shipping & Returns Policy
🚚 Shipping Information
Processing Time: All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates:
- Standard Shipping (5-7 business days): $5.99
- Express Shipping (2-3 business days): $12.99
- Free Shipping: On orders over $50
Delivery delays can occasionally occur due to weather conditions or carrier delays.
📦 Tracking Your Order
Once your order has shipped, you will receive an email with tracking information. You can track your package using the tracking number provided.
🔄 Returns & Exchanges
Return Policy: We accept returns within 30 days of delivery. Items must be unused, in original condition, and in original packaging.
How to Return:
- Contact us at [mafetakids@outlook.com] with your order number
- We'll provide you with return instructions and a return label
- Ship the item back to us using the provided label
- Once we receive and inspect your return, we'll process your refund within 5-7 business days
Exchanges: If you'd like to exchange an item for a different color or style, please contact us and we'll be happy to help!
💳 Refunds
Refunds will be issued to the original payment method. Please allow 5-10 business days for the refund to appear in your account after we process it.
❓ Questions?
If you have any questions about shipping or returns, please don't hesitate to contact us at [mafetakids@outlook.com]